FAQ's


Have questions? Here's a list of our FAQ's including product specs, payment types, shipping and delivery, assembly and set up details for your vanity glam mirror.

Product Specifications

How large are your mirrors? 

The Vanity Glam Mirror is 20 x 19 inches. It's not too wide and fits comfortably on a small desk, vanity or wall. 

The XL Glam Mirror is 24 x 30 (24" Tall x 30" Wide)

Are the mirrors heavy? 

The Vanity Glam Mirror frame is made from a lightweight aluminum frame. The mirror weighs roughly 10lbs. 

The XL Glam Mirror frame is made from solid wood. The mirror weighs 20-25ibs.

What is the power configuration?

Our Vanity Glam Mirror is powered by a USB cord with an AV Adapter. There's 2 options to connect your USB cord: side (for hanging wall installation) or back (ideal for table top mounting).

Our XL Glam Mirror is powered by a heavy duty cord which plugs directly into your socket.

Can I replace the light bulbs? 

Replacement bulbs for the Vanity Glam Mirror are available from our manufacturer. Email us at Sales@PrettyMuchShop.com for replacements.

You can replace the bulbs on the XL Glam Mirror with 40W Dimmable LED Globe G25 lights

Can I dim the lights?

Our Vanity Glam Mirror offers 5 light intensities or brightness levels which are easily controlled by pressing and holding the touch screen button.

Our XL Glam Mirror offers a built in dimmer switch that controls the light by sliding up and down.

I'm African-American, are the lights too white/bright for my complexion? Our lights compliment all skin tones and complexions. The white light mimics daylight while our amber light gives a warmer hue to the skin. You can easily control the brightness with the various intensities.

The XL Glam Mirror offers a bit of customization as you can purchase additional light bulbs from your local hardware store or Amazon.

Payments

What payment types do you accept? We accept all major credit/debit cards and PayPal. 

Do you offer refunds? Refunds are allowed 7 days after your initial purchase date.

Do you offer layaway? We do not offer layaway. Our mirrors are priced competitively to reach all prospective customers. 

Do you offer COD? No, we do not offer COD.

Shipping/Returns

How long will it take for my mirror to ship? We're shipping a very fragile item so alot of care is put into our packaging process which can take 1-2 days after your order is received. We put each mirror through a rigorous quality control process before it's shipped out to customers. XL Glam Mirrors are custom made which takes 3-5 days and they come directly from our manufacturing partner in the midwest. 

What delivery options do you offer? We offer UPS Ground and USPS Priority Mail. Customers in the Baltimore area can elect to have merchandise delivered via courier or picked up (delivery fees still apply).

My mirror was damaged during delivery, what can I do? Please contact us immediately! Email Sales@PrettyMuchStore.com or call 443.449.4712 for assistance. Returns (non-damaged mirrors) are accepted 7 days after delivery. Customer is responsible for shipping fees for non-damaged mirrors. 

Assembly

How long will it take to assemble my mirror?  Our Vanity Glam Mirrors come completely assembled! If you plan on hanging on the wall, you must secure the mirror with screws. For tabletop use, please attach the bottom feet. Each foot must be attached to the mirror base via 3 screws (included). 

Are there lots of small parts/screws? No, there's only 6 screws for tabletop mounting and 2 screws for wall mount. 

Can I assemble my mirror alone or do I need a handyman? You can do it yourself in a matter of minutes!